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Blue Cross and Blue Shield of Illinois (BCBSIL) offers Individual health plans for yourself and your family, Medicare plans and Medicaid plans for those who qualify. Need 2021 coverage? You can apply for a 2021 health plan through August 15, 2021. BCBSIL offers two Medicaid plans to help meet your needs. Select a plan to learn more. When choosing a health plan, you can check if your doctor is in the network. This may help you lower your health care costs.Shop Plans & Products
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Sales Questions and Additional Plan Information:
1-866-514-8044
Calls may or may not be answered inside the United States.
Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT
Customer Service:
1-800-538-8833
Calls may or may not be answered inside the United States.
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
Already a member?
Call the Customer Service number on the back of your member ID card.
New to Medicare or Need Help Shopping for a Plan?
Call us at 1-877-213-1821 TTY 711
We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.